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Q: What is wineaccessoriesmart.com?
A: wineaccessoriesmart.com is the largest e-store in America of imported wine
accessories, stemware, and entertainment items. We have large variety of products in stock.
We aim to provide not only the best selection, but also the best service. We offer FREE
SHIPPING to customers within the 48 contiguous states and we ship most orders within 24 hours.
Q: How do we protect our customers? Is it safe to send your credit card information online?
A: We keep all customer information confidential - no information is ever shared with
any third parties. All online transactions involving personal information are secured using strong 128-bit encryption.
Q: You placed an order online. How soon will your order be shipped?
A: Orders are generally shipped within 1 business day. The orders are shipped
via UPS or FedEx. You will
receive an email message from us when we ship your order.
Q: What is our Return Policy?
A: We will replace/refund any defective products within 15 days of the customer
receiving the products. Otherwise, all purchases are final and we will not accept any returns or issue
any refunds. Please contact us by phone or e-mail before returning a product. Any defects in
the merchandise should be described in a letter. All non-defective items are subject to a 25%
restocking fee.
Q: What is our Pricing Policy?
A: With respect to items sold by wineaccessoriesmart.com, we cannot confirm the price
of an item until you order; however, we do NOT charge your credit card until after your order has entered the
shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. Rest
assured, however, that we verify prices of products sold and shipped by WineAccessoriesMart.com as part of our
shipping procedures.
- If an item's correct price is lower than our stated price, we charge the lower amount and ship
you the item.
- If an item's correct price is higher than our stated price, we will, at our discretion, either
contact you for instructions before shipping or cancel your order and notify you of such
cancellation.
Q: How will the charge for my order show up on my Credit Card Statement?
A: All orders placed through wineaccessoriesmart.com web site will show up on
your credit card statement as charged by RussianATL.com, LLC. wineaccessoriesmart.com is a joint
venture of Wine Accessories Warehouse and RussianATL.com. All product infornmation and shipping is
handled by Wine Accessories Warehouse, and all sales, billing, and customer service issues are handled
by RussianATL.com corporate office in Atlanta, GA.
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| Featured Product |
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Air Au Vin-Wine Breather |
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| Featured Product |
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Set of Bottle & Glasses Coasters |
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